HOW LONG DO YOU TAKE TO DELIVER PRODUCTS?
The estimated delivery timeline for ready-to-ship (non customized) products is between 7-25 days, depending on the delivery location. However due to unforeseen circumstances in rare cases (e.g., payment delay, custom delays) the order delivery timeline may extend. We ensure the fastest delivery possible while also managing all parameters of sourcing. For our made-to- order (customized or print on demand) products, depending upon the needs and specifications, order may take 10 days or more to reach the customers, accommodating for the manufacturing timeline.
In case of an issue with delivery taking longer than expected, please feel free to contact us at +91-999-996-2299. We ensure transparent communication to keep you at ease while the order is reaching you.
HOW DOES CUSTOMS WORK FOR ORDERS? WHO PAYS THE CUSTOM AND TAXES?
All custom duties and taxes are levied by the customs authorities in the destination country as per local rules and tax slabs. These are to be paid by the buyer and ReLops or its suppliers are not liable for any tax payment to the destination customs authority. The final value levied depends on the destination country, order value and the HSN code of products imported.
Please check your country’s custom slabs to get an estimated value of the taxes you may expect. There are useful tools available online such as SimplyDuty where you can check expected duty and taxes. However, please note that these may not be final and final value can only be shared by your local authorities